PRIVACY POLICY

This privacy policy describes the information we (“vidyakul.com”, “site”, “app”, “website”, “we” or “us”) may collect from you or that you may provide to us when you visit ‘vidyakul.com’. This privacy policy information covers what information is collected, what we do with it, and what you can do about it. You can use this information to make your decisions about your privacy.

‘Vidyakul’ act as a marketplace for online learning courses and provide services to let you enrol in variety of courses published by Vidyakul.

By using the site, services or courses you consent to the collection, use and disclosure of your personal identifiable site information (any information related to your use of site or service, without limitation, such as enrolment)

And course information (any information related to taking the Courses, including, without limitation, interchanges with the course tutors, other students (“Users”), other items submitted to satisfy course requirements) as applicable in accordance with the privacy policy.

WHAT INFORMATION VIDYAKUL COLLECTS FROM YOU & HOW IT IS USED BY VIDYAKUL

You can browse our website without registration/revealing any personally identifiable information about yourself. We would not collect personal information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive our company or product information, or request information about specific services, or provide comments about services, you will be asked to provide specific contact information so that we can complete your request. We use this site Information to fulfil your request. We may also use this Site Information to send you additional information about our Services or Courses on the Site that you may be interested in.

Some of the Services require that you become a registered user and create a user account. This will require that you provide certain personally identifiable information, that may include (but not be limited to) your name, e-mail address, as well as telephone and address information, and geographic location. For ease of use, Vidyakul provide features to log-in to app using third party authorization (Truecaller etc.). When you use this service to log-in, Vidyakul, however, may read some information (like email address, name etc) from that third party site with your consent.

The pictures, comments and/or any other type of files uploaded by you on Our Platform for doubt solving including but not limited to on discussion forums are used solely for the purpose of providing the best of our Services and to discuss the content of the courses. We use this information for better communication with you to help improve your experience with us. We use this information for addressing your questions regarding the courses on the Our Platform. We neither sell, trade, rent or disclose this information to any third party nor do we use this for our personal benefit.

You allow us to use this personally identifiable Site Information to register you to use the Services, enrol in Courses, and otherwise provide you with the Services; verify your authority to enter the website and access the Courses and Services; notify you of updates; improve the content, show you personalized contents as per your region and general administration of the website and its Services; provide you with notices regarding the Services and other services that you have purchased or may wish to purchase in the future.

You also give us consent to providing this personally identifiable information to tutors as part of the Course Information when you enrol in a Course. Tutors will use this Course Information to provide the Course to you.

Vidyakul may also automatically collect and analyze Information on the site about your general usage of the website, our Products/ Services and Courses. We might also track your usage patterns to see what features of the Site, Services and Courses you commonly use, traffic volume of the website, frequency of your visits, type and time of transactions on the site, browser used, browser language, IP address and operating system, and statistical information related to how you use our Products/ Services and Courses. We collect, track and analyze such Information in an aggregate manner that does not personally identify you. This aggregate data may be used to assist us in operating the Site and the Services and provided to other third parties to enable them to better understand the operation of our Services, and also improve their Course offerings, but such information will be in aggregate form only and it will not contain personally identifiable data.

We use the users contact list to help the user select contacts and share their referral code. The purpose of using this is just aiding the user in sharing referrals quickly. We do not store the contact list information at our end in anyway.

DISCLOSURE OF YOUR INFORMATION

We will share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except as provided herein:

• We provide some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services. For example, provide order information to third parties that help us deliver the services.
• We will disclose Personally Identifiable Information in the following circumstances:
  • if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation
  • if we have a good faith belief that we are required or permitted to do so by law or legal process
  • to protect the rights, reputation, property or safety of vidyakul.com or others
  • to defend or enforce our rights or your obligations
  • if the disclosure is required by mandatory professional standards
  • to a 3rd party with your prior consent to do so
  • if we are under a duty to disclose or share your Personally Identifiable Information in order to enforce or apply, or any contracts or agreement that may exist between you and vidyakul.com including this Privacy Policy and our website terms and conditions. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• In the event that vidyakul.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company
• We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Website information to third party advertisers.
• We use cookies to understand and save your preferences for future visits.
• We will use your contact list to help you share your referral code easily but we will never save your contact list at our end and it will not be used for any other purposes.

HOW LONG VIDYAKUL RETAIN YOUR INFORMATION & HOW SECURE IT IS

We retain Site Information and the personal data we process on behalf of Users for as long as needed to provide the Services. We will retain and use this personal Site Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with Users, and/or the period required by laws in applicable jurisdictions. Please see the sections above for how Course Information may be used.

We implement a variety of security measures to maintain the safety of your personal information like password protection, secure socket layer technology (SSL) encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information. All sensitive information like, with out limitation, credit card information is transmitted via Secure Socket Layer (SSL) technology and after a transaction; your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

However, Vidyakul cannot guarantee that unauthorized third parties will never be able to defeat these measures or use your personally identifiable information for improper purposes. Therefore, you should be aware that when you voluntarily display or distribute personally identifiable information, that information could be collected and used by others. Vidyakul is not responsible for the unauthorized use by third parties of information you post or otherwise make available publicly.

Disclaimer Regarding NCERT Content

All the NCERT books provided in the application are sourced directly from the official website of the National Council of Educational Research and Training (NCERT) and are available for free public use. NCERT, as a governmental organization, offers these educational materials for the benefit of students and educators without any copyright restrictions. Our platform does not claim any rights over these materials nor do we modify or rebrand them in any way. We provide these resources to our users in the same spirit as NCERT, to support educational advancement. All rights, including the copyrights and the ownership of the content, belong to their respective authors and the NCERT. We acknowledge and respect the rights of the original authors and NCERT, and we confirm that our use of these materials is in compliance with the terms set by NCERT and applicable laws. For more details or to access the original materials, users are encouraged to visit the official NCERT website.

THIRD PARTY LINKS

The Site, Services and in particular the Courses, may provide links to third party web sites or resources not associated with us and over which we do not have control (“External Web Sites”). Such links do not constitute an endorsement by Vidyakul of the External Web Sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Vidyakul is only providing these links as a convenience, and cannot be responsible for the content of such External Web Sites.

Your consent

By using our site, you are consent to our privacy policy.

Refund Policy

Our mission is to provide quality and relevant learning to students across the globe. However, we understand that not all content is exactly relevant for everyone. Therefore, students purchasing courses on Vidyakul are protected under a 7 day refund policy.

This policy is to ensure that courses on Vidyakul provide full satisfaction and value to students. Students not satisfied with the course for any reason can get full refund on their purchase (excluding payment gateway charges).
How to request for refund:

Students who need a refund should send an e-mail to “info@vidyakul.com” with the following

• Name of the course
• Your Vidyakul account email
• Course purchase confirmation receipt and
• The reason(s) for refund.

Your request for refund will be processed for approval with 2 weeks of your email. Once approved, it might take up to 4 weeks for the money to be credited to your account. Students can also choose to get the money refunded as Vidyakul credit that could be used for future course purchases. Students choosing for Vidyakul credit would get a refund within 3 days after approval.Exceptions:

While we strive to provide refunds to all students who do not find it satisfactory, however there are few cases where refunds could be revoked

• If a student participates in the entire course or has downloaded the course before the refund was requested, the refund might be not approved
• Students who wish to purchase a course after claiming refund on that course before are not eligible for refund on the same course again
• Students who purchase and refund multiple courses over a period of time

Our refund policy is offered to protect students get the right value from our platform and evaluate the course. However, we also need to protect our instructors from fraud and provide a reasonable expectation of being paid. Therefore, we have limited the time for refund. We do NOT offer refunds for courses after the 7 day refund period.

ACCOUNT DELETION

If you wish to delete your account, please send an email to our customer care team at info@vidyakul.com. Our team will review your request and reach out to you for confirmation. Upon your confirmation, we will delete your account within 96 hours.

CHANGES TO PRIVACY POLICY

This privacy policy terms may change time to time and we reserve the right to change the terms of this privacy policy at any time. When we update the privacy policy, all our registered users will be notified via email. We encourage you to review this Privacy Policy regularly for any changes.

Your continued use of the Services after such modifications will constitute your:

• acknowledgment of the modified Privacy Policy
• agreement to abide and be bound by the modified Privacy Policy.

We welcome your comments or questions concerning our Privacy Policy. If you would like to contact Vidyakul regarding this Privacy Policy, please contact us by emailing us at info@vidyakul.com